Not every loss looks like grief.
A relationship ending, a change in health, moving country or losing a sense of purpose can leave emotional pain that others may not recognise.
Society teaches us to acquire things, not what to do when we lose them.
A safe place to heal what loss has left behind. Compassionate, evidence-based grief recovery support for people navigating loss, change and unresolved emotional pain.
Warmth · Trust · Expertise · Depth · Humanity
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The philosophy
When the heart is truly heard, healing can begin.
Grief is not something to be fixed, rushed or carried in silence. Loss takes many forms, and the pain it leaves behind deserves to be heard, understood and supported with compassion.
The many faces of loss.
You do not need to have experienced a death for your grief to be real. If something mattered to you, losing it can matter too.
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Sometimes, what you need first is to be heard.
Two confidential services for different needs: a place to speak without judgement, or a deeper interactive conversation with reflection and thoughtful support.
01 / Listening
Active Listening
A confidential listening service where you can unburden yourself without fear of judgement. No pressure to solve everything. No unsolicited advice. A space to speak and experience the power of being genuinely heard.
Open your heart →02 / Dialogue
Deep Dialogue
Thoughtful, meaningful conversation combining active listening, reflection, respectful guidance, interactive conversation, emotional support and confidentiality.
Start a conversation →Programs built around the person, not the label.
Available online and in person, in English, French and Creole, in Mauritius and internationally.
One-to-One Grief Recovery
Professional grief support in a private setting, guiding you through your loss with dignity and respect while addressing unresolved emotional pain and taking meaningful action towards recovery.
Support Group Program
A safe and supportive environment for individuals to take effective action and move towards lasting healing, alongside others who understand what it means to live through loss.
Helping Children With Grief
Practical skills, understanding and support for parents, teachers, school counsellors, caregivers and professionals who help children cope with loss.
Pet Loss Support
A compassionate space where the relationship, the loss and the emotions surrounding the loss of a beloved animal companion can be acknowledged and supported with dignity.
Relationship Wellness
Explore relationship challenges, improve communication, strengthen understanding and foster healthier connections with a partner, family member, friend, colleague or another important person.
Human at Work
Supporting emotional health, resilience and wellbeing in the workplace — because employees do not leave grief, loss, relationship difficulties and major life changes at the door.
The Grief Recovery Method
Understanding matters. Action changes what happens next.
A structured, educational and action-based approach that provides practical tools to identify what may remain emotionally unfinished and take meaningful action towards recovery.
Understand
01 Understand
02 Identify
03 Take Action
04 Complete
05 Move Forward
For organisations
Human at Work
Helping workplaces recognise and address the emotional realities affecting their people — while supporting healthier workplace relationships, engagement and human-centred culture.
“Because when people thrive, workplaces thrive.”
Evidence & credibility
Heart behind the work. Substance behind it too.
The programs offered through The Heart With Ears are grounded in the Grief Recovery Method — a structured, action-based approach supported by peer-reviewed research conducted at Kent State University and published in the American Journal of Health Education in 2019.
ApproachStructured · Educational · Action-based
PurposeAddress unresolved grief and emotional pain associated with loss.
PositionCompassion and understanding guided by a researched and validated framework.
Meet Jade · Founder & Certified Grief Recovery Specialist
Jade.
The heart behind The Heart With Ears.
Every heart deserves to be heard.
Jade Swenson is the founder of The Heart With Ears and a Certified Grief Recovery Specialist, dedicated to changing the way we understand and respond to grief, loss and emotional pain.
Her work reaches individuals, families, groups, children and the adults who support them, as well as schools, workplaces and communities — with a wider purpose of building a more grief-aware and emotionally intelligent world.
Changing the conversation around grief.
Jade is available for conferences, panels, corporate events, schools, universities, television, radio, podcasts, press interviews, articles and expert commentary — in Mauritius and internationally.
ConferencesPanelsCorporate EventsSchools & UniversitiesTelevisionRadioPodcastsPressConferencesPanelsCorporate EventsSchools & UniversitiesTelevisionRadioPodcastsPress
Grief Beyond BereavementThe Power of ListeningSupporting Grieving ChildrenEmotional Health at WorkUnderstanding LossGrief Beyond BereavementThe Power of ListeningSupporting Grieving ChildrenEmotional Health at WorkUnderstanding Loss
Begin here
Let’s start with a conversation.
The contact experience should feel human, not administrative. Tell us what brings you here and we can explore the program, service or collaboration that may best suit your needs.
Online and in person
English · French · Creole
Mauritius and internationally
English · French · Creole
Mauritius and internationally